Social Media Agency

Gorilla 360 are always willing to work with you on what works best for your business and teach you along the way, so you can assist with ongoing works whilst they focus on the bigger picture allowing us to achieve more in time and budget.
– Vanessa Mcnicol-Wood

Connect with your audience

We’ll help you work out what your audience wants and how to provide genuinely valuable content that builds trust and fosters your relationship.

Your social media marketing agency

Grow your business with a transparent, results-driven social media marketing agency

Our Services

We’ve got everything covered.

Organic social media strategy

Maintaining a social media presence is tough and time-consuming and understandably gets pushed to the back burner by time-poor business owners. The best way to stay on-track with your social presence is to make a plan – and that’s where we can help! Our content strategists can create a clear plan to help you maintain a valuable organic social media presence that connects you with your customers without becoming a massive drain on your time.

Paid social strategy

As a full-service digital marketing agency, we also offer paid social strategy and management services including Meta Advertising. Combining your organic social strategy with your paid will help create a cohesive flow and consistent messaging from paid to organic. We’ll help you craft an organic social strategy that gels with your paid social efforts and creates more momentum.

We’ll keep your business objectives front and centre and develop a paid social strategy that drives more of your ideal customers to your website and builds trust with your target audience.

Creative strategy

What makes your target audience tick? How can you meet their needs and add value to their lives? Social media is a great way to make meaningful connections with your target audience and build greater brand awareness, trust and recognition. Our creative team will prepare a creative strategy that drives real results – and we’ll back it up with ongoing optimisations, building data-driven momentum for your social media campaign and beyond.

We’ll plan captivating content that resonates with your audience. Our creative content strategy team will help you plan video content that helps you reach your target audience, gather new customers and reach your social media goals.

Content calendars

You know you need to post on social media but you just don’t know what to post – this is where a content calendar can help! Our specialists can map out social media content for you months in advance and help you get your ducks in a row. You’ll save time, energy and resources by not having to think about new content on the fly.

Meta

We can help you bolster your presence on Instagram and Facebook with Meta Advertising. Organic social media management and paid social media work best when they work together, and our highly experienced Meta specialists will send qualified traffic to your website. As an award-winning Meta Partner agency, we’re proud to offer some of the best social media marketing services in Australia.

LinkedIn

LinkedIn is a goldmine for B2B businesses, and our LinkedIn experts can help you tap into your ideal audience via impactful LinkedIn content. Posting on LinkedIn organically can also help with recruitment when prospective employees start checking you out!

Pinterest

Lifestyle products, fashion retailers and many others have seen immense success on Pinterest. It’s where your customers come to get inspired, making it the perfect place for you to showcase your products, build trust and grow brand recognition.

TikTok

Our marketing experts can provide strategic recommendations, content recommendations, targeting advice and more for your organic TikTok content.

Graphic Design

Maintaining a consistent brand presence on your organic social media will create a cohesive online experience and help grow your brand recognition – enter our Graphic Designers! Our design team have worked extensively in online advertising and organic social media and can help you weave your brand into your organic social media for consistent, clear and effective branding.

Social media campaigns

Our team can help you plan, execute and manage social media campaigns. Our content team can help you develop scroll-stopping campaigns that will help drive up followers, increase engagement and, of course, send your sales soaring.

Social media management

Want us to do the lot? We offer full-service social media marketing services from planning, creating and posting content to executing campaigns, boosting your brand presence and more.

Blogging

If you’re taking the time and effort to create valuable blogs you need to make sure your audience can see them! Our team offers expert blog writing services on everything from rugs and ugg boots to construction and quality management. We can create effective social media assets to accompany your blogs and help you share their brilliance with the world.

Start feeling confident about your social media

Social media can feel a lot like a shot in the dark. We’ll use data and creative strategy to show you exactly how to nail your social media presence.

Popular Questions

Short answer: yes. Regardless of your industry, there are benefits to be had from maintaining an organic social media presence.

One of the first things potential customers will do after seeing a paid ad from you is check out your organic socials to check if you’re legit. If your Instagram feed consists entirely of a selfie from three years ago and a picture of your lunch, it won’t inspire much trust in your brand. Your organic presence is your chance to prove that you’re a real business run by real people.

Social media marketing companies help businesses with their social media marketing. This could involve planning, creating and executing a social media campaign or providing ongoing marketing. Social media agencies offer a range of services from social media strategies to campaign management, influencer marketing, graphic design, blog writing and more. They offer professional social media management, which can look different for different clients. Social media marketing companies typically offer services for popular social media platforms like Tik Tok, Meta (Facebook and Instagram), Twitter, Pinterest and LinkedIn.

As a general rule, if you’re doing paid ads on a social media platform, you should be posting organic content on that same platform, too.

  • Meta is best for building brand awareness and connecting with customers. Facebook’s usership is geared towards the older “boomer” demographic, while Instagram is more favoured by millennials.
  • LinkedIn is best for B2B marketing and, as a bonus, for helping with recruitment.
  • TikTok is great for businesses with the time and resources to create trending videos.
  • Pinterest is best for brands with visually-appealing products and services like lifestyle brands, fashion, kids products etc.

As a business owner, you should be posting 1-3 times a week as a minimum. Unless you’re an influencer or a content producer, there’s not a lot of value in posting 3 times a day. The most important thing is to post consistently and share high-quality content that resonates with your audience and helps people connect with your brand.

This is one of the most common roadblocks faced by business owners – you know you should post more often on social media, but you just don’t have the time. One of the best ways to post on social media more frequently is to:

  • Have a plan – map out content in advance and make a note of important dates for your company
  • Have a designated social media person – running a social media account is a great task for junior staff members
  • Keep it simple – your posts don’t always have to be polished, professionally produced works of art, in fact, it often works best when they’re not! Posting a simple photo of a team social event or an iPhone video of a product can be just as effective as a time-consuming video
  • Get help from a social media agency – social media agencies can take on the mental load of your social media posting and help steer you in the right direction

Believe it or not, negative comments represent a great opportunity to build trust with your audience. You can respond in a good-humoured, kind and responsive way that shows people you truly care – remember, it won’t just be the original commenter who reads your response, but potentially hundreds or thousands of other users.

When responding to a negative comment, you should acknowledge the inconvenience or pain caused to the user, address their concerns, assure them of how you’re going to fix or address the issue in future and finish with a pleasant sign-off.

Our social media strategy team will help you grow your presence across your chosen social media marketing channels. We’ll help with marketing campaign planning, creative strategy, graphic design, branding, messaging and more. We’re ecommerce and lead generation experts and will provide clear communication and thorough reporting on your results.

  • A clear plan for success – our specialists will bring clarity to your social media and prepare a clear plan to grow your online presence.
  • Award-winning results – we’ve been recognised as one of the top marketing agencies in Australia.
  • Certified experts – As a certified Meta Business Partner agency we’re able to provide valuable insights and expert strategies for your business.

Full-service social media marketing agency – We offer a full range of paid and organic social media services along with SEO, Google Ads and marketing strategy services.

What our clients say

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City Strength
“Best business decision! We worked with other agencies before and never would I have thought we would find people that actually listen, care about our business and learn about our products (especially when they’re very niche). They do exist, they are right here.”
Greta
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Musos Corner
“Always happy to answer our questions and explain strategies clearly and concisely and that make total sense for our business. We highly recommend Melissa and the Gorilla360 team for any digital marketing strategies and solutions.”
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Hueseeka
“Things looked pretty dire for us back in early March but with your help we have been able to find a whole new group of customers and I know our Adwords played a major role. I look forward to “stepping on the gas” in the next couple of months with the confidence that we have an exceptional Digital Marketing team backing our play.”
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Metro Hotels
“Gorilla 360 is a digital marketing agency which truly stands out from the rest. The reporting, strategies and campaigns they run are seamlessly, making it a dream for any busy marketing team. The team are incredibly too, super passionate about the work they do and really go above and beyond.”
Brittany Evans
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Hunter Valley Wine & Tourism
“Their ability to deliver great results, understand and represent our brand and to flexibly work within our, at times, tight deadlines are just some of the reasons why we love working with the Gorilla 360 team.”
Off Road Central
Off Road Central
“I highly recommend Gorilla 360, after being contacted for several years from SEO/content agencies who all seemed like more of a money grab, I was recommended Gorilla 360 by another local company and I couldn’t be happier.”
Vanessa McNicol-Wood
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MAX’s
“The team at Gorilla 360 have been a refreshing pleasure to deal with. From their no BS approach and straight shooting, coupled with the clear reporting and communication, they have made what can be a bit of a minefield these days a very easy to navigate and positive experience.”
Ben Kirkham
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ANZCRO
“I have been working with Gorilla 360 for 5+ years now and they are one of the most trustworthy, reliable digital agencies around. Their service and accountability is outstanding, and I am always happy to recommend them to fellow marketers.”
Amy Mace
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Steelspan Storage Systems
“It has taken us a while to find the right digital marketing team for our business but can’t speak highly enough of the team at Gorilla 360. The transparency of communication and reporting is what sets them apart from other agencies and in the short time we have engaged them we are already seeing impressive results.”
Jordan Leonard
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Got a project? Let’s chat

Tell us a bit about your business goals and social media objectives and we’ll be in touch! We’ll have a quick chat to see if we’re a good fit, and then we’ll get the ball rolling.